Ragan Insider Kevin Allen
DNC leaders’ mea culpa in the wake of email leak
After 19,000 emails were made public and headlines started to circulate, the organization’s CFO apologized and its chair resigned.
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Ragan Insider Beki Winchel
How PR and social media pros can avoid a ‘Trump moment’
The presidential candidate is in hot water after tweeting what many are calling an anti-Semitic image. Here’s what communicators can learn.
Ragan Insider Beki Winchel
San Diego Padres under fire as gay chorus controversy grows
The baseball team invited the men’s singing group to perform the National Anthem prior to its game on Saturday night, but a production error caused the Padres to strike out.
Ragan Insider Beki Winchel
Mitsubishi and Suzuki under fire for falsified fuel-economy data
The Japanese automakers are scrambling in the wake of reports revealing that they rigged tests and submitted false data about their vehicles.
Ragan Insider Kristin Piombino
Sound more confident at work: Ditch these 5 phrases
The higher you climb the corporate ladder, the more you need to sound the part. If you use any of these five phrases, you could be holding yourself back.
Ragan Insider Kevin Allen
Mismanaged communications causes tiff between Ripa, Strahan
Faulty communication of Michael Strahan’s program shift nearly cost ABC his former costar. Here’s how network executives mishandled the announcement.
Ragan Insider Denise Graveline
Speakers, are you using these 6 common ‘hiding’ tactics?
When giving their presentations, many people try to conceal or camouflage their insecurities. If these ploys sound familiar, perhaps some adjustments are in order.
Ragan Insider Clare Lane
Sprint customer’s ‘ghetto’ comment incites angry discussion online
The mobile carrier’s latest campaign got consumers—and its CEO—talking online. The fast-paced conversation resulted in an apology after the ad left a bad taste in users’ mouths.
Ragan Insider Beki Winchel
Bruce Springsteen, Bryan Adams cancel concerts in N.C. and Mississippi
The musicians added their voices to the growing number of celebrities, activists and business execs who oppose recent legislation that critics call discriminatory.
Ragan Insider Chad White
How to write a meaningful apology email
First, determine whether a mea culpa is truly necessary, and then set about crafting it in a concise yet sincere way to your designated recipients.
Ragan Insider Kevin Allen
Nike drops Manny Pacquiao over homosexual remarks
The athletics brand severed its relationship with the boxer and politician after he compared gay people to animals.
Ragan Insider Kevin Allen
Clothing brand issues social media response to Morrissey’s criticism
The retail company enlisted former Smiths lead singer to pose for posters and t-shirts, but the celebrity hated the result. Both parties aired the spat in front of online followers.
Ragan Insider Beki Winchel
5 differences between in-house and agency PR
Here are pros and cons to both sides of the public relations coin.
Ragan Insider Beki Winchel
Twitter users roast Steve Harvey following Miss Universe mistake
The comedian, who was hosting, announced the wrong pageant winner last night, and the awkward encounter was posted across social media. Some say it was a PR stunt.
Ragan Insider Russell Working
Chipotle’s ‘defensive-sounding’ CFO fuels uphill PR battle [Updated]
Jack Hartung decries unfair media, government for the chain’s recent E.Coli outbreak, but PR pros say the health-oriented brand should do more to restore consumer trust.
