Ragan Insider Ragan Staff
Singapore clothing brand apologizes for rape joke
A button on the retailer’s website that led to its Black Friday sale read, ‘rape us now.’
Search Results (apologies)
Ragan Insider Kevin Allen
VTech breach exposes more than 6.37 million child profiles
The company admitted that its website wasn’t ‘as secure as it should have been.’
Ragan Insider Russell Working
What are the PR turkeys of 2015?
Public relations can be a difficult game, what with CEOs mouthing off on social media or products going haywire. In observance of Thanksgiving week, here are a few of this year’s turkeys.
Ragan Insider Lauren Friedman
3 tips for creating a real-time marketing command center
Superior real-time marketing depends on a team of sensitive, alert intelligent social media pros who know how to seize the moment and disclose its relevance to their product in front of a hypercritical audience.
Ragan Insider Beki Winchel
Pope Francis: ‘I ask for your forgiveness’
The pontiff recently issued an apology over recent scandals, but did not specify to which he referred.
Ragan Insider Nori De Jesus
4 ways to repair a brand’s post-crisis image
Firestorms can affect any organization, and it’s important to be prepared. Here’s how you can mitigate damage and regain your audience’s trust in i.
Ragan Insider Kevin Allen
Chicago station apologizes for using Nazi image in Yom Kippur segment
WGN-TV used a stock photo of a gold star used during the Holocaust in broadcast about the Jewish holiday.
Ragan Insider Jennifer Jones-Mitchell
Bic rewrites apology for South African Women’s Day campaign
An image the company shared via social media encouraged women to ‘look like a girl’ and ‘think like a man.’ It was not well received.
Ragan Insider Eric Samson
10 brands’ worst social media mistakes
The PR and marketing pros behind these blunders can give you pointers on what not to do online.
Ragan Insider Jennifer Jones-Mitchell
Why a Nobel laureate’s ‘non-apology apology’ didn’t work
Dr. Tim Hunt’s comments about ‘girls’ in labs got him in trouble, and his attempt to apologize didn’t help his cause.
Ragan Insider Beki Winchel
3 ways having a mission can increase your brand’s power
Caleb Gardner, a content director at Organizing for Action and 18 Coffees, said brand missions are the future for PR and marketing pros.
Ragan Insider Bryan Haviland
Are we living in the ‘apology era’?
According to one PR exec, it’s clear that we are. As a result, brands must be more cautious with their apologies.
Ragan Insider Kevin Allen
Critics respond after Obama apologizes for drone strike
The president issued a mea culpa after a drone strike killed an American aid worker held hostage by Al Qaeda, but many took the chance to voice other situations in which an apology was warranted.
Ragan Insider Kevin Allen
Affleck, Downey apologize and deflect
The actors, who portray Batman and Iron Man in upcoming movies, handled media pressure in very different ways this week. (Update)
Ragan Insider Matt Wilson
Dolce & Gabbana defend comments after boycott calls
The fashion magnates said gay couples shouldn’t adopt children and that children born of in-vitro fertilization are ‘synthetic.’
