Ragan Insider Matt Wilson
American Airlines calmly handles celebrity blow-up
By defending itself and FAA guidelines on social media, American Airlines kept this crisis from getting too high off the ground.
Search Results (opinion)
Ragan Insider Evan Peterson
At what age does a writer peak?
A case could be made for 28 (the age of Man Booker prize winner Eleanor Catton) or 90 (that of Babette Hughes, whose five decades of writing yield advice for others). That, and more.
Ragan Insider Laura Hale Brockway
41 redundancies you should ditch
As Strunk and White wrote, ‘Omit needless words.’ Many common phrases include superfluous modifiers. Whether you’re writing or editing, get rid of them.
Ragan Insider Jessica Levco
Children’s hospital discovers a cure for Google+ content
Learn how Children’s National Medical Center engages its nearly 270,000 followers.
Ragan Insider Kevin Allen
Washington Post removes slurs from print version of Redskins column
As critics push for a team name change, the writer, Dana Milbank, was making a point about naming a sports team after any other racial epithet.
Ragan Insider Chris Macdonald
Should companies pay PR firms for the ideas in their RFPs?
Firms spend massive amounts of time on viable proposals for which they usually are not compensated. Maybe there’s another way to go about it.
Ragan Insider Mark Kelley
Do pictures of people increase Facebook engagement?
A research project examined images featuring people, no people, and portions of people. The results will probably surprise you.
Ragan Insider Andy Crestodina
6 thoughts that spell marketing D-A-N-G-E-R
Keep these problematic mantras out of your head, or you’ll find yourself in the midst of a professional paralysis.
Ragan Insider Ardi Kolah
How to measure PR according to the Barcelona Principles
Learn how to apply these industry guidelines to your next campaign.
Ragan Insider Kevin Allen
Macy’s asks employees if they’d work Thanksgiving night
An internal poll gauging employee opinion on coming in to work at 7:30 p.m. on the day before Black Friday went public this week.
Ragan Insider Mickie Kennedy
Use your secret weapon: body language
You can say a lot with your gestures and your eyes—even when you’re talking on the telephone.
Ragan Insider Alan Pearcy
Sealed Air breathes ease into acquisition thanks to company newsletter
The Bubble Wrap owner partners with MSLGROUP on Integration News, an effort that packages information for its staff on moving amid the purchase of a new company.
Ragan Insider Evan Peterson
The benefits of writing in the wilderness
Grab your sleeping bag and tent. Research suggests writing outdoors helps the ink flow. Plus, a journalist’s defense of Gen Y, and an author’s life gets the movie treatment.
Ragan Insider Matt Wilson
Shipping company generates new business through news website
Business Insights, a website from American Airlines Cargo that’s filled with news and opinion, looks and feels like a news site published by a media company.
Ragan Insider Jonathan Bernstein
How a new journalism ethics book can help PR pros
If journalists and PR professionals could agree on one code of ethics, what would it look like? Just maybe this one.
