A viral video of an interrupted interview highlights the dangers of distractions. How can you prepare your executives for the unexpected?
An apology is an important tool for crisis communicators these days. See this guide for a comprehensive lists of apology types and scenarios where they are appropriate.
After a tepid first attempt, rock-and-roll star Josh Homme turned to video to express his regret after kicking a photographer. Here’s what PR pros can learn from his pivot to video.
Just as certain behaviors can make a dinner or potentially romantic encounter sour, these pitching missteps can put you in a reporter’s doghouse.
NBC axed the ‘Today’ co-host soon after a staffer alleged sexual misconduct. Still, questions linger about how much the network already knew, given other news outlets’ reporting.
Journalists have reported on allegations of sexual misconduct in the workplace. Now the industry is investigating its own—including PBS host Charlie Rose and The NYT’s Glenn Thrush.
The U.S. senator faces sharp criticism for his behavior during a 2006 USO tour in which a fellow performer says he assaulted her. His second apology invited an ethics panel investigation.
Plan for more data-driven decision making, hyper-personalization and the rise of ‘smart’ content.
More organizations are coming to terms with a culture of abuse and harassment and NPR has asked its head of news to step down. Hollywood still reels as others named.
Communications nightmares were plentiful this year. We’ve conjured a half-dozen ideas about how to use them as fodder for a last-minute outfit to celebrate the frightful festivities.
After Anthony Rapp claimed the actor made unwanted advances when Rapp was 14, the Netflix star seems to be trying to shift the narrative by coming out—but many are decrying the pivot.
Though one airline’s response to forcibly removing a passenger helped stem backlash, the other’s response further stoked the flames of a PR fire.
Facebook’s CEO took viewers on a virtual tour of hurricane-stricken Puerto Rico, eliciting searing criticism for its tone-deaf content. Here’s how you can avoid similar gaffes.
Backlash was swift after the fashion icon—when asked about sexual harassment generally and Harvey Weinstein specifically—said women might be ‘asking for it.’ Her mea culpa didn’t help.
The quarterback recently laughed at a female journalist who asked him about his teammate’s routes. Though he expressed regret, Newton has not issued an apology.
