The airline posted a photo of a woman with a toy airplane coming out of her privates in response to a customer question. It has deleted the tweet and said it’s investigating what happened. (UPDATE)
Grabbing a consumer’s attention starts with the packaging, and digital missives are no exception. Look at these unorthodox yet compelling approaches for inspiration.
When you’re gleaning quotes and information from clients or colleagues, these techniques will help your subjects relax and help you tell their story with ease.
In a world where the summer movie season is about to kick into full gear, PR pros can take a page out of Hollywood’s promotional playbook.
Usually, making merry over anyone’s death would be a complete PR disaster, but Oklahoma’s Moore Liquor has earned considerable positive buzz for its Fred Phelps sale.
The cartoon about Lion-O and his team of refugees aired well before Facebook’s time, but what it says about teamwork still holds up.
It’s fine to correct an inaccuracy, but do so in a way that doesn’t make you look embittered or on edge.
Are your headlines so clever readers don’t get them? Do you try to squeeze in extra keywords? Do you forgo lists? If so, this article is for you.
Looking for work? No big dill. Monkey Pickles has a great opportunity for an online account exec. Meanwhile, Capriotti’s Sandwich Shop looks to sub in a digital whiz on its marketing team. That, and more, in this week’s roundup.
A Starbucks spokesman says that won’t fly. The Starbucks name is a registered trademark and the shop, which offered free coffee over the weekend, can’t use it. (UPDATE)
Penning prose that’s both clear and concise isn’t enough anymore. Take the time to find your inner computer nerd. Plus, why you should step away from the keyboard, cliché bingo, and more.
From botching basics to miscalculating mirth, there are plenty of ways you can screw up your video—and with all the competition for eyeballs, you can’t afford any of them.
Take a look at what restaurants in every state in the United States (plus the District of Columbia) are doing to connect with locals. If your brand is looking for a way to do the same, it’s a great place to start.
During NBC’s New Year’s Eve telecast, the comedian made an unscripted joke about SpaghettiOs and World War II veterans that upset many viewers. It’s all about context.
Bet you didn’t know the beloved author of “Green Eggs and Ham” had a few social media lessons up his sleeve. Try these on for size.
