Women's History MonthSamantha Rideout
Top stories of 2023: How to un-cringe your Women’s History Month communications
Ways brands fumble Women’s History Month.
Search Results (apologies)
AI and AutomationAllison Carter
The best way to respond to an AI crisis
The winner of the Ragan Research Award sheds light on tactics in this new field of crisis response.
Daily ScoopAllison Carter
The Daily Scoop: Atlanta restaurants respond very differently to Keith Lee criticism
Plus: The Guardian demands apologies for Microsoft AI poll and ‘Pharmaggedon’ strikes.
Crisis CommunicationsAllison Carter
Saying sorry: The risks of apologizing after a statement goes wrong
APCO Worldwide Global Crisis Practice Lead Eliot Hoff speaks on why so many organizations’ Israel-Hamas apologies have fallen flat.
PRAllison Carter
Announcing the winner of the 2nd annual Ragan Research Award
The paper focuses on AI crisis communications response and is available now.
AI and AutomationJosh Bernoff
Successful business authors share tips for using AI in writing
Practical advice from those who have used these tools.
Ragan Insider Allison Carter
What to do when you get it wrong on social media
It’s going to happen. Be prepared.
Daily ScoopAllison Carter
More layoffs in media and tech, a big ChatGPT blunder and more
Plus: The dangers of “commenting for reach.”
Daily ScoopAllison Carter
Kia’s belated response to car thieves, layoffs at News Corp and more
Plus: Southwest’s COO testifies before Congress.
Crisis CommunicationsLinda Rutherford
Southwest’s chief administration & communications officer on December disruption
Linda Rutherford speaks on the airline’s communications response to Christmas travel issues.
Daily ScoopAllison Carter
Whole Foods asks for lower prices, CEO apologies for layoff email and more
Plus: MrBeast’s blindness video raises ethics questions.
Daily ScoopAllison Carter
The power of an apology, the White House’s comms mess and more
Plus: Walgreens channels their inner cat.
Daily ScoopAllison Carter
Equinox’s polarizing ‘January,” Southwest’s apology and more
Plus: Previews from CES.
Daily ScoopChris Pugh
BeReal’s possible security risks and musical apologizes over use of captioning device
Also: Taco Bell hops on $28 meme.
Daily ScoopDawn Olsen
Whole Foods and Six Flags CEOs criticized for messaging, The Academy apologizes
Plus: Celebrities ditch social media to focus on mental health
