Waffle House blasted for taking waitress’s large tip away
The restaurant chain’s policy is to assume big credit card tips are mistakes. Facebook users are not pleased. (UPDATE)
This has given us cause to review our procedures so we can get tips to our associates quicker in these unusual situations. It says a lot about this customer that he was willing to tip our associate this generous amount. Our intentions were for the associate to get her tip all along. We are sorry that our associate and the customer are having to go through this.
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