Questions you need to ask about social media monitoring tools
Monitoring tools are important—and expensive—so you had better do your due diligence. One blog offers a jump start.
Good thing oneforty blog shared some sage advice about the questions to ask when choosing a social media monitoring system.
Some of the questions you should ask before purchasing a monitoring system are:
1. What type(s) and how much of the following social media channels do you index: Facebook, Twitter, blogs, forums, traditional news, videos, photos, etc..?
2. How much historical data is provided for new queries? On the first day, how many days of data are available?
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.
