World Wide Travel, which operated the bus that crashed in the Bronx on Saturday (a crash that claimed the lives of 14 people), achieved four rules of crisis communications.
Don’t expect perfection when flipping through The New York Times or Wall Street Journal .
If you work in PR, marketing, or internal communications, sit up and take notice. The Social Media Health Network is “a group dedicated to using social media to promote health, improve health care, and fight disease,” says Lee Aase , the head of social media at Mayo and a huge pioneer in the online healthcare revolution. Members of the network will learn best practices through conferences and webinars, and by sharing training materials and resources on a new member-only website. Mayo an…
A great, ever-expanding vista lies beyond Facebook fans and tweeted links.
At Cisco, everyone’s a publisher—and a videographer.
Hospital mailer shows how buzzwords build barriers to clear communication.
Why it’s so hard to get the media’s attention.
Multi-faceted site brings a sense of community to a corporate behemoth.
How Molson Canadian excels at social responsibility without a stand-alone CSR department.
Twelve tips to survive as a guest on a late-night comedy show.
Younger and older workers exploiting networks’ business functionality, Aon survey finds.
The 44th president offers 16 lessons in framing a message.
2,000 employees participated, helping to name Deloitte the best place to launch a career.
At the Image and Printing Group (IPG) of Hewlett-Packard, social media have created a new openness and immediacy.
Ragan’s unConference reveals that communicators have lots of questions—and plenty of answers—about the new tools of Web 2.0 .
