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Superb storytellers can easily put themselves in someone else’s shoes. Here’s a visualization of three types of empathy to improve your storytelling and make deeper connections.
Also: Brands share sensitive Mother’s Day messaging, Instagram adds live captions to Stories, and Google Play adds transparency features.
Also: New York Times sees record subscription growth, NASA celebrates Asian American Pacific Islander Heritage Month, Twitter changes image sizes, and more.
Also: Beer companies celebrate Cinco de Mayo, Spotify responds to artist protest, Twitter acquires ad-blocking subscription service, and more.
Also: Twitter launches Spaces, Expedia partners with influencer to ease travel fears, World Press Freedom Day celebrated, and more.
Also: Omnicom celebrates Asian American Pacific Islander Heritage Month, Facebook pursues messaging encryption, University defends firing of whistleblower professor and more.
The ‘san-gen-shugi’—roughly translated as ‘the three realities’—offers a model for how communicators can ensure that they have the resources to be strategic advisors.
Also: NYC mayor promises July reopening, Twitter tests business profiles, Dish Network calls T-Mobile ‘The Grinch’, and more.
Get essential expertise on crafting seamless, supportive messaging during this historic period of disruption.
Also: CES announces in-person programming for Jan. 2022, Tesla reveals notice from EPA, Facebook responds to calls for ad transparency, and more.
Analyze the scope of your current work, collect insights from employees, and let that raw feedback fuel your strategy moving forward.
Also: Federal officials soften outdoor mask guidelines, Roku takes fight with Google to its customers, Zoom launches immersive backgrounds feature, and more.
Kaiser Permanente’s senior comms leader offers prescription for success.
