For a genuine apology, go back to the basics
Mastering the art of apologizing—genuinely and promptly—can do wonders for your reputation, branding and bottom line.
Mastering the art of apologizing—genuinely and promptly—can do wonders for your reputation, branding and bottom line.
Your job is to get your clients and brand mentioned in print and online publications and on TV and radio shows. These insider tips will help you perfect your pitches.
These mindsets affect consumer behaviors—and therefore should be on marketers’ radar screens.
Derek Jeter and Alex Rodriguez sat down to talk about their pet causes on BTIG Charity Day. When the interviewer veered off topic, the tandem righted the ship—with lessons in media savvy.
Journalists: Do you ever want to walk a day in a PR pro’s shoes? Well, here’s your chance.
Want to find impressive game explosions? Curious about what IT skills offer opportunities for Jordanian women? Organizations’ news sites offer journalism-style reporting.
It’s difficult to consistently churn out blog posts or come up with new ideas for podcasts. Try these approaches to generate new material or repurpose fan favorites.
PR pros and other communication specialists can help their colleagues with clearer messaging, which will enhance productivity—and minimize headaches for everyone in the pipeline.
Create a lasting impact on your community, your organization and your employees
Brand managers can take inspiration from the pontiff’s address, which warned listeners not to forget those around them and to use their power wisely.
The airline has announced a list of changes it’s making to regain consumers’ trust. Its CEO said: ‘Our policies got in the way of our values, and procedures interfered in doing what’s right.’
The airline recently encountered a reputational nightmare after video of a flight attendant went viral. However, it’s faring better than United. Here’s why.
Show your human side. Admit your mistakes. The insurance broker offers tips that will help build trust among employees.
Don’t have time to attend conferences? Sharpen your skills with Ragan Training!
In a public statement, the league announced its decision and then said, ‘We now consider the matter officially closed.’ Here’s why the breakdown happened—and why players aren’t happy.