Delta computer outage stirs outrage

Details are continuing to emerge in the wake of another airline computer outage.

Delta flights on Sunday were delayed and cancelled after the airline suffered a “systems outage” that lingered into Monday. In total, the outage caused 170 cancellations Sunday and 110 on Monday, plus dozens of delays.

“I want to apologize to all of our customers who have been impacted by the frustrating situation,” Delta CEO Ed Bastian said. “This type of disruption is not acceptable to the Delta family, which prides itself on reliability and customer service.”

The organization also apologized on Twitter and included a link to updates:

Delta apologizes to customers for the inconvenience and will provide updates as they become available on https://t.co/QS4ugj8hOa.

— Delta (@Delta) January 30, 2017

This is Delta’s second such outage in the last six months. Last week, United faced a similar problem that grounded its flights for three hours.

Angry travelers took to social media to vent their frustrations: