Writing & Editing

Ragan Insider | Dorothy Crenshaw

7 timeless tactics to mitigate PR crisis damage

Strategize around your dealbreakers, plan for the worst, and learn how to apologize.

Ragan Insider | Beki Winchel

Instagram vows to eliminate racial bias, Shake Shack responds to police officer poisonings, and airlines crack down on face mask policies

Also: Verizon Media outlines three parts of embracing diversity and inclusion, Target observes ‘Juneteenth,’ why SEO can help your brand’s visibility and traffic, and more.

Ragan Insider | Beki Winchel

Starbucks allows pro-BLM attire, OKCupid’s profile buttons to support race relations and LGBTQ inclusion, and Band-Aid brand offers new skin tones

Also: 24 Hour Fitness files for bankruptcy, Github to replace terms referencing slavery, how support for Black Lives Matter has grown exponentially, and more.

Ragan Insider | Beki Winchel

Walmart, Walgreens and CVS unlock ‘multicultural’ products, Lufthansa to lay off 22,000 employees, and companies honor ‘Juneteenth’

Also: Sephora commits 15% of its shelf space to black-owned products and brands, Wizards of the Coast removes racist cards, 76% of employees consider racism a workplace issue, and more.

Ragan Insider | Beki Winchel

NASCAR bans Confederate flag, Bon Apétit apologizes, and U.S. Soccer team allows players to kneel in protest

Also: Twitter is testing a feature to remind you to read what you tweet, Starbucks is focusing on a to-go business model during COVID-19, brands taking a stand can gain trust, and more.

Ragan Insider | Rob Reinalda

Cisco, Maxwell PR, Alibaba Group lead the way among Digital Marketing Awards winners

Dozens of outstanding companies and agencies earn accolades as the best of the best in online audience engagement, consumer awareness and a host of other specialized categories in PR Daily’s recent awards program.

Ragan Insider | Jonathan Rick

If you aren’t pitching, stop calling yourself a PR pro

A flack who doesn’t pitch is like a gas station without a tire pump: Annoying and avoidable.

Ragan Insider | Beki Winchel

HBO Max removes ‘Gone With the Wind,’ Paramount Network cancels ‘Cops,’ and CrossFit chief steps down

Also: Twitter is bringing back account verification with more transparency, Microsoft criticized for mistake with AI editor, Adidas promises to hire 30% black and Latino employees, and more.

Ragan Insider | Ted Kitterman

IBM stops facial recognition work, employees seek fewer open workplaces, cosmetics brands drop talc, and more

Also: Google Maps offers alerts for mass transit users, Google Meet’s new noise-canceling features, how consumers feel about brand messages on racial justice, and other topics.

Ragan Insider | Ted Kitterman

NYT shakes up Opinion staff, journalists ready to travel, and black business leaders demand better crisis response

Also: Elevator safety after COVID-19, Jeff Bezos’ Instagram strategy around BLM, Sonic’s apology for racial profiling, how orgs are talking about mental health, and more.

Ragan Insider | Beki Winchel

WarnerMedia’s specific plan to support Black Lives Matter, Facebook labels state-controlled media, and NYT apologizes over op-ed

Also: Advocacy messages and marketing don’t mix, how brands stayed largely silent during the first several days of protests, how your employees are giving back, and more.

Ragan Insider | Beki Winchel

Snap stops promoting Trump, Wendy’s dedicates Twitter feed to Black voices, and Lucasfilm stands behind John Boyega

Also: How COVID-19 is eroding company culture, HBO Max and Bon Apétit offer BLM resources, and more.

Ragan Insider | Michael Cherenson

How your comms can mitigate disinformation

During these difficult times, its more important than ever to highlight and share accurate, relevant messages. Here are some tips to help fight the chaos.

Ragan Insider | Beki Winchel

Spotify adds silent tracks for #BlackoutTuesday, Facebook donates $10M amid employee criticism, and Starbucks embraces conversation

Also: OKCupid, Verizon and Peets Coffee focus on strategic plans to fulfill Black Lives Matter efforts, Microsoft highlights black employee voices, and more.