Ted Kitterman
How to ensure you capture meaningful data to inform your crisis response
Here are some tips and tools to help you measure your crisis comms efforts and use data to drive important decisions.
The Workplace
Ayana King
4 tips for developing empathy as a comms leader
The ability to put yourself in someone else’s shoes might seem like an ingrained character trait, but there are exercises to help hone this essential communications skill.
Justin Joffe
McDonalds, Lyft and Uber push vaccine messaging and services, Black employees see less progress on DE&I, and Chipotle promises wage hike
Also: Mattel wants to recycle old Barbies, YouTube offers funds to compete with TikTok for influencers, insights from Ragan’s Communications Benchmark Report, and more.
Ragan Insider Ted Kitterman
How to get white allies to take meaningful action on DE&I
Research shows that there is a perception gap between Black and white employees over the current progress of DE&I initiatives. Here’s how to keep white allies engaged in a long-term effort.
Ted Kitterman
AGAR’s Colleen Cleary shares optimism for an experiential future
An agency pro talks about the importance of relationships, tools that are making the difference and what this current moment holds for her work.
Justin Joffe
Facebook defends plans for kid-centered Instagram, YouTube viewers increasingly consume videos about everyday tasks, and NBC drops Golden Globes
Also: AAA seeks to calm consumer fears over gas shortage, Twitter tip jar posts home addresses, and Patagonia’s CEO shares strategies for activism campaigns.
Tony Silber
Communications priorities for 2021 and beyond
Ragan’s Communications Leadership Council Benchmark Report reveals new areas of focus for communicators that add to more traditional concerns.
Mary Olson-Menzel & Melissa Shahbazian
5 C’s for successful culture in a distributed workforce
As leaders think about the future of work and the hybrid workplace, here are the essential elements that must be present for workers to feel a sense of purpose and belonging.
Justin Joffe
Dartmouth College responds to surveillance allegations, working moms struggle with remote well-being, and Netflix, Amazon seek distance from Golden Globes
Also: Brands share sensitive Mother’s Day messaging, Instagram adds live captions to Stories, and Google Play adds transparency features.
Laura Hale Brockway
How to say ‘no’ to a project gracefully
Sometimes a potential partnership isn’t a fit with your schedule and other responsibilities. Here’s how to let people down gently and preserve relationships.
Ragan Insider Bessie Kokalis Pescio
5 things I learned from engineering an internal comms turnaround during a pandemic
Get practical guidance, ideas and takeaways from a top-level pro who’s shepherding her organization through a period of profound transformation.
Diane Schwartz
Ragan acquires Communications Week with premier event Nov. 15-19
The event and content brand solidifies Ragan’s position as the leader of news, ideas and professional development for the communications industry.
Sally Ann O’Dowd
Enticing employees to get the jab
Wayfair and law firm Much Shelist discuss corporate vaccination polices.
Justin Joffe
Peloton escalates crisis response with treadmill recall, exclusives lead to media coverage, and Uber protests changes to gig worker regulation
Also: New York Times sees record subscription growth, NASA celebrates Asian American Pacific Islander Heritage Month, Twitter changes image sizes, and more.
Robby Brumberg
Infographic: Early-morning productivity drains to avoid
How you spend the first 10 minutes in the office can mean the difference between an efficient or deficient workday. Don’t let YouTube, a comfy chair or email derail your schedule.
