Ragan Insider Ted Kitterman
Chief empathy officers; Managing media requests; Employee burnout; and more
Here’s a roundup of the week’s crisis communication news for communicators.
Internal Communications
Ragan Insider Beki Winchel
WhatsApp limits forwarding to slow misinformation, SeaWorld CEO resigns, and measuring PR in a crisis
Also: Matthew McConaughey joins senior living facility’s bingo game, Disney offers virtual magic, CBS drama focuses on pandemic, and more.
Ragan Insider Andrea Lekushoff
10 tips for helpful, comforting COVID-19 communications
How you engage your employees during this crisis could set the stage for your relationship with these key stakeholders for years, and control how quickly your organization can bounce back.
Ragan Insider Beki Winchel
Zoom chief focuses on winning back trust, Hobby Lobby closes and furloughs most employees, and Apple makes COVID-19 face shields
Also: Ad budgets face bigger decrease than during 2008’s recession, Berlin Cameron helps small businesses, Etsy encourages sellers to make fabric masks, and more.
Ragan Insider Ted Kitterman
Engaging employees during extraordinary times
Learn how to preserve your workplace culture, keep stakeholders engaged in a time of crisis and craft messaging that inspires trust in leadership, all of which will make the difference in the months ahead.
Ragan Insider Matthew Scampoli
Get your communications back on track after the pandemic
Where should you place your focus to bring your organization back from the brink after the crisis has abated? Here are some important considerations.
Ragan Insider Roula Amire
Reader challenge: Show us your home office
Communicators, what does your work-from-home set up look like? We want to see!
Ragan Insider Ted Kitterman
Get the latest crisis news delivered daily to your inbox
We’re introducing a new digital newsletter—the Crisis Communication Daily—a rundown of the top tips, best practices and headlines on crisis management to help guide communicators through COVID-19 and future crises.
Ragan Insider Roula Amire
Editor’s note: We’re in this together
Communicators, you are not alone. We’re here to help.
Ragan Insider Kaylin Trychon
Why COVID-19 should prompt questions about cybersecurity
As more team member prepare to work remotely, cybersecurity concerns should be taken seriously. Here’s what communicators should be sharing with their networks.
Ragan Insider Beki Winchel
Hilton named top place to work, Uber cuts 80 jobs without notice, and Facebook tests tabs
Also: Kickstarter employees vote to unionize, Buger King shows off its all-natural burger with mold, PR pros’ top priorities, and more.
Ragan Insider Kimberly Gardiner
Trust in leaders emerges as a pivotal workplace factor for 2020
Employees are seeking more than just a paycheck and benefits in the jobs they hold. Crucial are top executives’ integrity and candor, along with the organization’s mission and values.
Ragan Insider Katie Delahaye Paine
How PR pros can stand out in 2020
It’s going to be a wild ride with all the stories communicators can expect to compete with, and it’s going to be more crucial than ever to know how to get in front of decision-makers.
Ragan Insider Ted Kitterman
How PR pros should prepare for a year of change
Our PR industry never stays the same for long. Here’s how our Advisory Board suggests you invest in yourself to reap the rewards of the dynamic year ahead.
Ragan Insider Mary C. Buhay
3 tactics for promoting inclusion in employee communications
Even loyal employees will seek jobs elsewhere if leaders don’t foster a sense of belonging. In 2020 and beyond, execs and communicators must inspire the embracing of diverse workers.
