Ted Kitterman
How to equip and empower managers to shepherd employees through turbulent times
Follow this expert guidance to help people leaders navigate difficult or uncomfortable conversations.
External Communications
Roula Amire
Take our survey: The State of Communication Summer 2020
Tell us how your job as a communicator has changed, including what’s working for you in this short survey. Use the results to benchmark your efforts.
Ragan Insider Robby Brumberg
Report: Workers staying resilient amid COVID-19 fallout
New research reveals two-thirds of employees are managing to stay productive and upbeat amid ongoing turmoil.
Beki Winchel
Networks highlight Black-owned businesses for #BlackOutDay2020, TikTok promises to leave Hong Kong, and OKCupid opens pronouns feature to all
Also: Microsoft shares employee insights in a ‘Disability in the Workplace’ series, Instagram is gaining marketing budgets, Harvard and Princeton prepare for fall, and more.
Haniya N. Shariff & Adriênne Bolden
What future PR pros want brands to know about DE&I
Young consumers and employees are leading a revolution around equity and inclusion in the workplace. Here’s what they have to teach their future employers and clients.
Beki Winchel
Washington Redskins and Cleveland Indians consider rebrands, Vogue Portugal pulls psych ward cover, and Uber acquires Postmates for $2.65B
Also: Netflix hires Bozoma Saint John as new chief marketer, Stouffer’s pleases a fan with birthday drawing, employees want more diverse workforces, and more.
Jodi Petrie
Consumer brands must tap technology to stay relevant post-pandemic
Traditional brand experiences are being replaced by virtual interactions and activations—but consumers desires haven’t changed. Authenticity and empathy still lead the way.
Ragan Insider Ted Kitterman
Addressing diversity through mentorship and better communication
Communicators can help their organizations have difficult conversations by being facilitators, creating safe forums, and by investing in mentorship programs.
Ragan Insider Alaina Love
5 ways leaders can fight for racial justice
Follow this guidance to replace platitudes with concrete action.
Ragan Insider Ted Kitterman
How communicators can push for change on racial inequality
Though you might not have the power to hire new team members or undertake other action, forcing leaders to be accountable can help your organization find its way.
Ragan Insider Russell Working
Offer strategy to leaders, not measurement datapoints
Looking to prove your social media team’s return on investment? Become a strategic adviser to your senior leaders, not a numbers nerd.
Ragan Insider Bryant Hilton
The “next normal” for managers: How to prepare
Right now, clarity is king. Prioritize robust, consistent communication, and take time to tailor and target pieces for your specific employees.
Ragan Insider Ted Kitterman
Honoring Juneteenth, revisiting racist brand origins, and addressing harassment during WFH
Here’s a roundup of the week’s crisis communication news for communicators.
Ragan Insider Ted Kitterman
Adidas rejects employee claims on diversity, employee welfare tops ranks of reopening concerns, Publix stays the course on BLM attire, and more
Also: Cream of Wheat and Lloyd’s of London address racist past, Orlando International Airport sets the record straight on Twitter, when PR pros plan to return to the office, and more.
Ragan Insider Ted Kitterman
How Wyndham Destinations changed tactics during the COVID-19 crisis
The hospitality chain drove conversations online and in media outlets through new partnerships and virtual offerings.
