A hierarchy of messaging: What comes out on top?
In a report, in-person connections are the best option delivering senstive news. Email is the least sensitive.
Different communciations channels have different pros and cons.
According to a report from Guild, there is a hierarchy of workplace communications, but each type of communications meets a specific need. Even though email solutions might be imperfect, they offer important things like safety, compliance and confidence in security.
Workflow options like Slack or Microsoft Teams offer productivity solutions baked in. Messaging apps like Yammer offer community, intimacy and self-expression.
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