Meet the Large Communications Team at the Department of Veterans Affairs, Office of Information and Technology

The United States Department of Veterans Affairs is one of the largest organizations in the U.S. government, large enough that it’s Information Technology unit (OIT) has its own communication team, IT Strategic Communication (ITSC). The team’s stakeholders include VA and OIT senior leadership and employees, the U.S. Congress, IT-focused media, veterans and the public. One of ITSC’s most recent undertakings was the production of five videos that make up the 2018 Midyear Review. The videos feature 27 OIT employees on location in VA facilities around the country, showcasing their hard work, dedication and commitment to bettering the experience of VA employees and enabling the VA to provide seamless access to care and benefits for veterans. The team produced 14 hours of footage, edited down to nine minutes for distribution, driving a nearly 35% increase in intranet traffic and contributing to higher levels of engagement (based on results of the organization’s all-employee survey).