Carnival’s PR team reacts to another cruise ship ‘disaster’
The company wants to make something perfectly clear: Only one toilet overflowed this time.
Too bad that’s exactly what news outlets are reporting today, as Carnival Dream, a cruise ship docked at St. Maarten, suffered technical problems on Wednesday, resulting in “periodic interruptions to bathroom services” and, according to a passenger interviewed by CNN, overflowing toilets.
“There’s human waste all over the floor in some of the bathrooms and they’re overflowing—and in the state rooms,” the passenger told CNN.
The splashy Fox News headline says, “Another Carnival nightmare.”
That’s not good for a cruise company that last month experienced a PR crisis when its crippled Triumph ship was towed into port after several days at sea without power. The big story was about the horrid conditions, namely overflowing toilets.
This time, the company wants to make something perfectly clear: Only one bathroom on Dream overflowed—a point it made in a Facebook post on Thursday afternoon.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.