3 ways to improve client communications
If you feel like you’re going nowhere fast with your attempts at setting meetings and phone calls with your clients, these tips can help you turn it around.
Ever get frustrated trying to set up a time to chat with your clients?
Do you wear out your thumbs trying to get in touch with them via phone, email, text, Skype or Slack, only to find they still don’t respond to you?
Novelist E.M. Forster famously said to “only connect,” and his wise words are as true in business as they are in personal relationships. After all, talking to your spouse about what’s bugging you is the most important thing you can do in a relationship—if you cut off communication, you can expect your home to fizzle with unreleased tension.
The same is true for business relationships. If an agency doesn’t take the time to understand your company, it can’t deliver positive results.
Discrepancies in trust can have a seriously damaging effect on client relations. If you aren’t transparent with your clients, you won’t deliver value.
Moreover, effective client communication can head off misunderstandings and conflicts.
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