Tell us how you’re reaching remote employees, if your value has increased internally, and what departments you’re working with in this short survey.
Now is a time for everyone to pitch in, and agencies that can go above and beyond for their clients will be positioned to reap the benefits later.
Also: DoubleTree and Disney Parks share signature recipes, ideas for content during COVID-19, crisis leadership tips from Aflac’s senior VP, the secret to outstanding tweets, and more.
Here’s how Catherine Hernandez-Blades is steering her organization through the current crisis.
The answer, according to the data, is yes. Here’s a look at the trends in non-COVID-19 coverage.
How are you providing an example for employees during the current crisis? Here are two tips to improve your internal communications.
Here’s a roundup of the week’s crisis communication news for communicators.
Don’t overshare, but be honest about the difficulties you face. Here are some tips—some of which countermand some classic tenets of crisis management.
Also: Dolly Parton reads stories selected from her nonprofit, ‘COVID-19’ is trending downward in news and on social media, social media content during the crisis, and more.
During the current crisis, messages that build relationships with consumers will go the farthest. Here are some tips on how to prioritize service and empathy on social media.
Make sure your sound and lighting don’t ruin your presentation. Don’t forget to check your background, too.
Also: Google Maps highlights takeout and delivery options, Wendy’s connects with social media fans virtually, Foursquare shows changing consumer behavior, and more.
It’s important to show you care, without seeming to be opportunistic. Here are some tips for striking a balance.
Reporters don’t care how busy you are or how many hats you are juggling. Here are some tips and best practices for when and how to respond to crisis inquiries and keep your head on straight.
The coronavirus outbreak has forced many organizations to change how the reach out to their publics and stakeholders. Here are some important guidelines to avoid tone deaf gaffes.
